You can find helpful tips and answers to frequently asked questions about hansgrohe kitchen faucets here. Select your desired question below and view the answer.
The swivel spout on the kitchen faucet is leaking. What can I do?
If water starts to leak in the swivel area after turning on the faucet, you will need to replace the seals on the swivel spout. You can find information on spare parts in our Spare Parts Shop. To do so, enter the article number in the search window at the top right. You can then order the required spare part from a specialist retailer near you. Alternatively, you can send us your request and photos of your faucet online via our contact form.
The pull-out kitchen faucet only works with a low amount of water. What can I do?
Between the pull-out hose and pull-out spray, there is a small filter screen inserted into the pull-out hose connection fitting. Remove this using a sharp object, clean it and reinsert it. You can also check and regulate the amount of water with the angle valves.
Both spray modes are running at the same time on a pull-out kitchen faucet. How can this problem be rectified?
In this case, the entire pull-out spray needs to be replaced; unfortunately, The pull-out spray cannot be repaired. Please refer to the enclosed installation manual for the right spare part number for the pull-out spray.
How can a hansgrohe kitchen faucet be installed and folded down in front of a window?
Hold the base set of the faucet (i.e. not the spout), pull it vertically upwards, then lay the faucet down sideways on the countertop (on a cloth or similar).
